Victir02

Thanks, that makes me feel just a tad bit better. Even my girlfriend came down this weekend and heard me cutting from down the hallway and came and asked what the heck is wrong with it. I just told her I assumed they all sound like that...

Hi everyone, I am a newbie and I purchased a MH-721 and I for the most part am quiet pleased with the plotter. But my question is do all of them sound like they need an oil change.LOL, thats kinda the best way I can describe it. I have never seen or heard what another one sounds like. What speed and force is everyone using? I have my speed at 28 and force at 70. Is this ok it cuts quiet well. Thanks

Thanks a whole lot. That was pretty tricky! But I have now got it!!!! Whooo Hoooo!

Ok under ports its says usb serial port (com4)

The only thing that pops up in the device manager is under USB Controllers. I have tried 3 different USB cords in all 4 of my USB slots. Anyways when I plug it in under the USB controllers iit says USB serial converter. Nothing about new hardware found

Im sorry that is what I meant I did that ticket system with no response. Going back, Device manager shows nothing. Its like nothing is being plugged in at all

Hello i am a newbie, I just purchased my MH721 cutter last week and I have a HP laptop with windows XP and am using the usb cord do to I dont have many options. Well my laptop doesnt even acknowledge the cutters existance. I went and tried to install new hardware and nothing. Thinking its my laptop I plugged in my printer, scanner, and every flashdrive you could think of and it all works. I put the little drive CD in but that didn't help as well. I purchased this one a week ago serial # 02232873. The cutter does turn on. If someone could help I would really appreciate you. Also I sent the us cutters support center a urgent email but got no response.

It would be on the left hand side under promotional catalog>>