morganic 0 Posted October 9, 2008 I recently installed the recommended upgrade and now, although the cutter still works fine, when it finishes the "waiting" message won't go away and pushing the buttons on the cutter does nothing. I have to push one of the red buttons on either side to reset the machine. I'm using small AI files (12 inches x 2 inches) and have never had any problem until I did the upgrade. The buttons in the software work (testfeed, test cut, etc.) but I can't get the "waiting" message to go away. Serial connection is NOT an option, and I'm sure that's not the problem anyway. The manufacturer in Sweden is totally unresponsive. Any ideas? Share this post Link to post Share on other sites
spacegraphics 0 Posted October 9, 2008 Hi there, I had the same problem. You have to click on the "reset cutter" button in SignCut for it to get it back online. Share this post Link to post Share on other sites
morganic 0 Posted October 9, 2008 Thanks, that seems to work ok, but I didn't used to have to do that. I'd reinstall the old version but they limit the number of times you can "transfer" the software so I'm hesitant to try that. I'll be very glad when there's an alternative to SignCut X2. Although it works pretty well I don't like their aggressive and paranoid copy-protection scheme. Share this post Link to post Share on other sites
spacegraphics 0 Posted October 11, 2008 they are quite protective of it for something that isn't a program that would be stolen a lot. 1. it is for Mac. 2. if you have a cutter, you most likely have software already. Share this post Link to post Share on other sites
C Lewis 6 Posted November 6, 2008 Hit reset button when its cutting, it should go back online then...... Share this post Link to post Share on other sites