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Knobhill

Carrage problems

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There is an issue with the carriage with inserting the blade holder. One or the other has an issue on my machine. Any help would be appreciated.

It seems either there is an issue with the carriage mount or the blade holder is the incorrect diameter for it. I'm thinking it's a problem with storage and/or shipping. The lock screw I found when unpacking and setting up to be tightened completely and the holder doesn't open when loosened. Hence needing to force it open to insert the blade holder. Plastic tends to break so I'm concerned being I sometimes need to change blades multiple times daily for different substrates.

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Have not heard of the plastic carriage arm breaking yet, so prying it open a bit when it is new is OK to get the blade holder or pen attachement inserted.

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