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theresasallach

Ce6000-60 plus not recognizing media loaded

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I have the Graphtec ce6000-60 plus. It has been stored for a few months while we were renoing and selling our home. Packed properly for the move. I now set it up and it won't recognized that the media is loaded. I've not encountered this issue before so not sure how to correct this. . . thank you 

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First guess would be check the media sensors front and back and make sure nothing got stuck in the holes.

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second guess - does the plotter do anything when the media lever is released - have seen the switch for that not work from bent media lever.  for troubleshooting purposes - you could go into the menu and disable the media sensors to see if the rest of the machine works 

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