JohnnyPop

Stopped Cutting (Helpppp)

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Hi all and thanks in advance.

 

Sooooooo Flexi stopped cutting. 

Not had an issue in who knows how many years and then Flexi stops cutting. In Production Manager it sends it to cut, the cutting bar cycles through 100% but nothing comes out the cutter (US CT30). My baud is set the same on the cutter and the settings, Flexi is set to cut now. I've tried everything I can think of. I'm out of ideas.

 

Flexi 10.5 on Windows 10.

 

Can any of you guru's help ???????

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7 minutes ago, MZ SKEETER said:

No mention of which version of Flexi on which computer operating system.  

Flexi 10.5 on windows 10 Home (I've edited post)

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1 minute ago, JohnnyPop said:

Flexi 10.5 on windows 10 Home (I've edited post)

Does it have a USB dongle ?  Example shown  

FLEXI DONGLE LIT UP.jpg

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20 minutes ago, MZ SKEETER said:

Does it have a USB dongle ?  Example shown  

FLEXI DONGLE LIT UP.jpg

Yeah it does. All seems fine with it and the USB port.

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Check your settings in your computer,   check your cables.  reinstall the  USB driver for cutter cable if connected USB.    If using USB, make sure com port numbers are matching in computer as well as software. Must be between 1-4, nothing higher. 

Also, Windows 10 may have done an update and changed things.  Reinstall the software and drivers and set up again. 

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It may seem trivial, but every once in a while I have had to clean out the contacts in USB thumbnail drives. Yep, just pucker up and blow into the thing.

1915_one_128_8df84079.png

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