harleytuner 37 Posted April 10, 2021 hi all, after spending a couple weeks with us and playing with our Copam 3050 my Mom decided to buy a cutter of her own. She bout a MH series package and is trying to get it set up. She installed the software (Sure Cuts A Lot Pro Ver 4) but it is giving her a "the security code is already in use" error. She e-mailed tech support but they are closed for the weekend. Has anyone else ran into this before? She was really hoping to get familiar with it this weekend. Thanks Chad Share this post Link to post Share on other sites
darcshadow 1,625 Posted April 10, 2021 Did she buy new from USCutter or from a reseller on ebay? If a reseller, there is a chance she got a pirated copy with a bad code. 1 Share this post Link to post Share on other sites
harleytuner 37 Posted April 11, 2021 On 4/10/2021 at 1:06 PM, darcshadow said: Did she buy new from USCutter or from a reseller on ebay? If a reseller, there is a chance she got a pirated copy with a bad code. She bought new from US Cutter. I believe it's been handled thank you 2 Share this post Link to post Share on other sites