jtann 0 Posted March 20, 2021 installed vinylmaster onto new laptop. Now when start to cut file cutter heads goes to far left and hits safety switch? I have checked vinyl size and cutter size, reloaded driver and setup cutter. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 20, 2021 Vinyl cutters cut right to left, Start carriage head in lower right hand corner. You MUST push the ORIGIN button on the vinyl cutter first before sending any designs. That is where the designs start measuring from. Share this post Link to post Share on other sites
haumana 1,220 Posted March 20, 2021 double check your work space area, and you can see the preview prior to sending it to the cutter. it will show you the way it may, or may not rotate your design and how it will send it. Share this post Link to post Share on other sites
jtann 0 Posted March 20, 2021 ok thank you but, we have used this cutter for years, with vinylmaster. I think we are missing a setup setting when we installed on new laptop. everything worked before software move. we are also re cutting same files we have done in past. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 20, 2021 check the safety switch to see if it is stuck - did you install the correct usb drivers for the usb chipset on the new computers? Share this post Link to post Share on other sites
