how to switch contour rotation

[tempurasupplyco. 0]

so, I have a prismcut, worked beautifully until this happens

 

it will read the registration marks up to the 3rd one, and stop short.

at first I thought it was a hardware issue, factory reset and everything, still wont read anything

so now im trying to set up length wise so instead of screwing up the mark, I want to see if I can read the same length..... as the second mark, its confusing me too.

is there a way to switch it, so it doesnt go length wise but widthwise for contour wizard, im using 8.5x11 I want it to go 11x8.5

[bikemike 690]

Delete your marks, rotate your image and start again with the registration marks.

[tempurasupplyco. 0]

what now?     

2 minutes ago, bikemike said:

Delete your marks, rotate your image and start again with the registration marks.

[bikemike 690]

All the way back, not in the cutting part of it but in the design part.

I don't use that program, but it should be the same across the board.

[tempurasupplyco. 0]

i flipped the page, reset the actual design, when trying to implement registration marks, it gets all wonky like that, there's an option called full width but I cant seem to get it available its greyed out

[MZ SKEETER 4,487]

Have you tried asking the Facebook forum group for Skycut?