Potential New Customer NOT

Could have been a new customer, but won't be now!

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After going through lots of research my company was going to be a new customer. We had gone on the website many times during December and saw the stocking coupon codes and saw they originally expired on the 14th. As of the 14th, a new caption was put on the website saying we could use those coupons all month. So using good accounting principles we decided to wait till the end of the month to take advantage of the tax benefits of having items in transit on the 31st rather than already being on the premises.

When we got to the checkout page for our purchase of over $500, we were told that the code was invalid. I called customer "no" service and was told that "no, those codes expired on the 14th", and she totally denied that the extension had been on the website. We are so happy this happened because now we know US Cutter has no integrity and this has probably protected us from much more frustration in the future. It also assures us that we will not enter into a non-biblical relationship of doing business with someone who outright lies. 

It also lets us know that a $100 discount is more important for them to keep than for them to get a new customer.

Thanks US Cutter for showing us your true colors before we ever wasted money with your company.

Gotta Have A Sign, LLC

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The disclaimer on the latest coupon also excluded sister, orwcal, graphtec, knight etc.  always read the disclaimer

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