storm2313 25 Posted August 24, 2020 I backed up my VM files, and reloaded them, and now they won't display as a thumbnail when I review them to open one. I'm hoping someone can help me with this. Thank you all for your support. Quote Share this post Link to post Share on other sites
haumana 1,220 Posted August 25, 2020 I would submit a ticket to VM. 1 Quote Share this post Link to post Share on other sites
darcshadow 1,625 Posted August 25, 2020 What exactly do you mean by backed up and reloaded? What was your process for doing that? 1 Quote Share this post Link to post Share on other sites
storm2313 25 Posted August 25, 2020 I heard back from Vinyl Master's support, and apparently upon installing the software it asks if you would like the thumbnail previewer to be installed. I reinstalled it, and had the issue resolved. When I say I made a backup I made a copy of my files on separate SSD to have a backup prior to uninstalling, and reinstalling Vinyl Master Expert do to some cutter issues I was having. Thank you, 1 Quote Share this post Link to post Share on other sites