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Mware1961

Print won't come off on mug

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I have bought sublimation: printer, ink, paper and mugs, and a mug heat press machine. I am following all the directions but nothing is coming off on the mugs, please tell me what I am doing wrong, do I need to buy sublimation spray or coating? Help!!!

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Here is a mug from Marck assoc. (must have resale license to buy from them) that is at least 6 years old - used daily and not babied at all.

Donkey from the Mountain Thunder Coffee plantation on the big island of Hawaii.  He hauls and he fertilizes :) 

P8190846.JPG

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