Amie 0 Posted June 15, 2020 Every time I plug in my cutter in it states that windows won't recognize the cutter. USB device not recognized. I am not using the com ports because my computer doesn't have it. I was having issues before but after a few times trying it would work. Is there something that I can do? Very frustrated Share this post Link to post Share on other sites
darcshadow 1,626 Posted June 15, 2020 by plug in, do you mean plug the usb cable into the cutter? If so, I would guess 2 options, either the plug on the cutter is wearing out, or the usb cable is wearing out. Try a different cable. If that doesn't work I'd suggest just getting a tripp-lite usb-2-serial adapter and use the serial port on the cutter. 1 Share this post Link to post Share on other sites
Amie 0 Posted June 15, 2020 Yes, my vinyl program and windows won't recognize the usb port. I just ordered the Tripp lite. Thank you. Hopefully that'll work. When I stopped using Flexi after I sold my business I've had nothing but issues. That's what I get for crappy software. Thanks Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted June 17, 2020 before you went with the tipplite keyspan did you try reinstalling the usb drivers for the plotter first? Share this post Link to post Share on other sites
