Kgrossman 0 Posted April 7, 2020 Question. I have owned a graphtec cutter and software for 3 years. I was able to upload new fonts with no problems and now I can't. They load onto my computer but not into my graphtec software. I have closed out of the program, shut down the computer, etc. and it still doesn't help. Please advise. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted April 7, 2020 which Graphtec software are you referring to? Windows or Mac? Share this post Link to post Share on other sites
Kgrossman 0 Posted April 7, 2020 (edited) Thanks for the quick reply. Windows. And it's Graphtec Studio. Edited April 7, 2020 by Kgrossman Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted April 7, 2020 I don't see how to fix the problem for Graphtec Studio. But there is a problem with Graphtec Silhouette Studio software not loading the fonts to the software. Maybe the solution will work also for Graphtec Studio. If not contact Graphtec Tech support. There is also a youtube video for this. Press the Windows and R Keys. Type %localappdata% into the Run box. Press Okay. Open the Microsoft folder. Open the Windows folder. Open the Fonts folder. Right-click on each font. Select Install for ALL Users. 1 Share this post Link to post Share on other sites
haumana 1,220 Posted April 7, 2020 One more thing that can be tried - sometimes it helps if after you install the font in the Fonts directory, to double click the font and open it up. It may or may not work, but it couldn't hurt to try. Which Graphtec software (and version) are you using? Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted April 7, 2020 17 minutes ago, haumana said: One more thing that can be tried - sometimes it helps if after you install the font in the Fonts directory, to double click the font and open it up. It may or may not work, but it couldn't hurt to try. Which Graphtec software (and version) are you using? She said she is using Graphtec Studio. That is the name of it. Share this post Link to post Share on other sites
darcshadow 1,625 Posted April 7, 2020 Do the fonts appear in any other programs? Could be you don't have them actually installed. Share this post Link to post Share on other sites
Kgrossman 0 Posted April 7, 2020 Thanks all for the suggestions. I haven't tried them yet, but going to right now. Yes, they do appear in Microsoft word. They are just not loading into Graphtec Share this post Link to post Share on other sites
Kgrossman 0 Posted April 7, 2020 MZ Skeeter. Your solution worked!!! THANK YOU and to all who responded. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted April 7, 2020 15 minutes ago, Kgrossman said: MZ Skeeter. Your solution worked!!! THANK YOU and to all who responded. Your welcome. Happy to help. Share this post Link to post Share on other sites
bethann 4 Posted May 4, 2020 I had the same issue the windows R key and right clicking on font worked for me. Thank you! 1 Share this post Link to post Share on other sites