mrmarkymark

Adobe Illustrator Keeps Crashing using Cutting Master 4

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Hello,

I've just installed Cutting Master 4 to use with Adobe Illustrator and it keeps freezing Illustrator and not sending the job.

I've tried it on both CS6 and on CC and it keeps doing the same thing.

Can anyone help please?

Thanks

MM

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I am not a Graphtec user so I have limited help for you. 

According to this Cutting Master 4 should be compatible with both versions of AI. Do you have an older version of CM on your computer too? The instructions mention something to that affect that 3 has to be closed before 4 is open. Maybe that helps. 

https://www.graphtecamerica.com/cutting-master-4

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Maybe some more info to help diagnose. What specific Graphtec model are you using, What computer and software version as well. 

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