heinsightmedia1 3 Posted March 30, 2020 Hi all, My cutter all of a sudden started cutting diagonal lines across my projects at the very end after cutting. it finishes everything cuts correctly then it drops the blade and cuts all the way across my work. it also just keeps feeding all my material onto the ground. any help would be appreciated Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 30, 2020 first 2 things that come to mind - if using scalp make sure it is still activated - we have seen it lose activation and that causes the lines across the work at the end - other is static - did you ground your stand to the plotter - that is more for the feeding to the end as static most times causes all sorts of bad cuts but normally not the 2 lines which is the activation problem 1 Share this post Link to post Share on other sites
haumana 1,220 Posted March 30, 2020 Have you activated your cutting software? 1 Share this post Link to post Share on other sites
heinsightmedia1 3 Posted March 30, 2020 software says its still activated. ill try to reinstall. it is vinyl master cut Share this post Link to post Share on other sites
heinsightmedia1 3 Posted March 30, 2020 update!!!! yup software issue reinstalled and it worked. thank you for your help:) 2 Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 30, 2020 You never stated whether you have your cutter grounded to the stand. With that cutter it is a must or you will fry the z-chip with static from the vinyl. 2 Share this post Link to post Share on other sites
heinsightmedia1 3 Posted March 30, 2020 yes its grounded. was a software issue. I reinstalled and it stopped:) 1 Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 30, 2020 29 minutes ago, heinsightmedia1 said: yes its grounded. was a software issue. I reinstalled and it stopped:) Skeeter was just making sure even for future use as an ungrounded stand on am mh has caused so many fried chips. We have seen it so much over the years and try to save someone a heartache down the road when we can. 1 Share this post Link to post Share on other sites