AkeeLaMor

Cutter not listed in Grapthec Studio software

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I have my Graphtec ce6000-40 installed. I have Graphtec Studio software running on a Dell Windows 10 laptop. The cutter controller opens as normal. When I open the app, I cannot see the cutter listed. The window is blank. The cutter is powered on, vinyl sheet loaded and selected. Also verified GP type is selected. Why is my cutter not visible within the application???

I've uninstalled and reinstalled from the website and rebooted and powe cycled the cutter.

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Did you add the cutter in production manager?

The blue button on the left under Job.

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@bikemike is this in Graphtec Studio? I'm not seeing this option. 

My options across the top of the app are File, Edit, View, Cutter, Object and Help.

I'm using Graphtec Studio release 2.2.1252gs

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Did you down load the Graphtec driver for your cutter?  It is not the same driver as the Cutting Controller. 

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1 minute ago, MZ SKEETER said:

Did you down load the Graphtec driver for your cutter?  It is not the same driver as the Cutting Controller. 

 

1 minute ago, MZ SKEETER said:

Did you down load the Graphtec driver for your cutter?  It is not the same driver as the Cutting Controller. 

Yes @MZ SKEETER I downloaded from their site. 

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6 minutes ago, AkeeLaMor said:

@bikemike is this in Graphtec Studio? I'm not seeing this option. 

My options across the top of the app are File, Edit, View, Cutter, Object and Help.

I'm using Graphtec Studio release 2.2.1252gs

That is in graphtec pro studio as you mentioned in your first post.

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Are you referring to your software as Graphtec Pro Studio, Graphtec Pro Studio Plus? and where did you get it?   Graphtec Pro Studio requires a license.  Did you get a license number from Graphtec? Or a dealer to activate it? 

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5 minutes ago, bikemike said:

That is in graphtec pro studio as you mentioned in your first post.

I don't see that option. 

20200315_115701.jpg

20200315_115708.jpg

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That release number is for graphtec studio. Not pro.

I have no idea how that one detects the cutter.

 

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That is not Graphtec Pro Studio    That is Graphtec Studio...Your cutter has to be on  GP-GL language to run that software.  (I think)   I have never used it. 

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8 minutes ago, MZ SKEETER said:

Are you referring to your software as Graphtec Pro Studio, Graphtec Pro Studio Plus? and where did you get it?   Graphtec Pro Studio requires a license.  Did you get a license number from Graphtec? Or a dealer to activate it? 

Graphtec Studio (GS) from their software page.

We purchased this cutter from someone so no license or activation codes.

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12 minutes ago, MZ SKEETER said:

Is your cutter driver showing up in printers and devices?   It should show Graphtec  CE6000

Yes it is there.

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19 minutes ago, MZ SKEETER said:

That is not Graphtec Pro Studio    That is Graphtec Studio...Your cutter has to be on  GP-GL language to run that software.  (I think)   I have never used it. 

I have confirmed it's on GP GL. Found that while researching last nite.

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I don't know of anyone who uses that software.   You could try the old Signblazer,  which is on HP-GL    Use an older model to set up.   Nothing more I can help with.  Contact Graphtec.   Also is the cutter turned on, ready to cut? 

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25 minutes ago, AkeeLaMor said:

Graphtec Studio (GS) from their software page.

We purchased this cutter from someone so no license or activation codes.

betting that is the key - you need an activation code .  

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1 minute ago, Dakotagrafx said:

betting that is the key - you need an activation code .  

Not using pro. Just the regular one.

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Just now, bikemike said:

Not using pro. Just the regular one.

doesn't it still need activation?  never used it myself

 

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3 minutes ago, MZ SKEETER said:

I don't know of anyone who uses that software.   You could try the old Signblazer,  which is on HP-GL    Use an older model to set up.   Nothing more I can help with.  Contact Graphtec.   Also is the cutter turned on, ready to cut? 

Yes it is on and has a sheet of vinyl in it.  We just purchased this new laptop from Dell. UUGGHH!!!

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Just now, Dakotagrafx said:

doesn't it still need activation?  never used it myself

 

Not the regular one. Only pro needs activation

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1 minute ago, Dakotagrafx said:

doesn't it still need activation?  never used it myself

 

No it is free standalone software. So apparently anyone can download for free from the Graphtec site.  The PRO and PLUS need licensing/activation, which I don't have.

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6 minutes ago, bikemike said:

Did you click on that button?

image.png.0dd8c4a4069248332c8a37773e6d5f9a.png

Yes, that is what  I select for the cutter and it opens a blank window. Nothing listed.  I can see the cutter in printers, but not under cutters.

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I have it downloaded and the only way my  cutter showed up was having it ready to cut, but it is trying to sync.  I did put it on GP-GL But my cutter might be too old for the software.  ( FC7000) I choose cutter at the top left of the screen, Show cutters. 

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6 minutes ago, AkeeLaMor said:

Yes, that is what  I select for the cutter and it opens a blank window. Nothing listed.  I can see the cutter in printers, but not under cutters.

Do you see this?

 

image.png.70a56459e9722549301a6a9d0d061aa9.png

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