Sign in to follow this  
dave1234

FC8000 Error message

Recommended Posts

Operating on a windows 7 64 bit computer

Turned on the 8000 graphtec today and it says "E02001 GP-GL Error 1"

connected via usb

Not sure what to do. I believe I updated the driver. Said it updated. So I assume that worked.

Do I need to update firmware? No idea what I need for that or how to get the right one for my computer.

After trying different things, I send things to cut, it says its cutting but its not really cutting.

Anyone know what I need to do?

Share this post


Link to post
Share on other sites

cutting program? I use flexi

Firmware, I may have already messed with. where do i check on my machine and my computer for what firmware Im using?

Share this post


Link to post
Share on other sites

Flexi uses hpgl. Your second post is the firmware version.

Make sure there is nothing in the que waiting to cut. Unplug the usb and see it you still get the error.

If you don't get the error, the computer is probably still trying to send something in gpgl.

 

Share this post


Link to post
Share on other sites

Which version of Flexi software are you using? And Flexi must be on Hp-GL  command.   Make sure your driver is working. 

Also, like said above, do not mess with the firmwar

Share this post


Link to post
Share on other sites
26 minutes ago, dave1234 said:

flexi 10.5.1

have done the factory reset

command on hp

i try to cut something. says its cutting, but stays at 0%

check in production manager that the right port is selected

Share this post


Link to post
Share on other sites
2 hours ago, Dakotagrafx said:

check in production manager that the right port is selected

My Flexi connection is listed as Graphtec USB, in the drop down box in Production Manager.   Not a com port number.    You should be able to to plug cable into any com port on your computer and it works.  No matching of Com port number.   But could plug into each com port and see if they get the same error. Or try a new cable. 

@Dave1234, Does your Flexi have a USB dongle, like a flash drive?  Like shown in these pictures? 804974627_Flexi10legalwithdongle.jpg.7bd4b6d105b6c2833b1f7dcef8ac206b.jpg

FLEXI DONGLE.jpg

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this