constricted 27 Posted November 26, 2019 So I purchased a Roland CAMM-1 GS-24 from UScutter about 3 years ago. I had a lot going on at the time; I moved out from my parents house, had to do a good amount of work on the new house and whatnot. I had my TC cutter setup for the occasional jobs I got and never got around to to unboxing and setting up the the Roland (I work 6 days a week, sunday is my day to do stuff around the house). So this Sunday I had nothing to do around the house so I decided to unbox the Roland and get it setup.. I unbox it and to my disappointment there was no ac adapter or power cable anywhere in the box. I removed everything from the box and they aren't there. I know its on me for not unboxing it for 3 years, but still those items should be included. I know have a brand new expensive machine I can't even use. I contacted USCutter about the issue Sunday, but have yet to get a response. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted November 27, 2019 those adapters if like the model before that one are real expensive too. I would call them but wouldn't count on any help 3 years after the sale . . . can't think of any company that would do much after even 6 months after receiving an item :/ sorry to hear about this as in the past I have replaced adapters and mainboads on the model prior to that one and it makes you cry when you order either - they are not generic like so many other things Share this post Link to post Share on other sites
slice&dice 2,450 Posted November 27, 2019 Google is our friend. https://www.ebay.com/i/272208104714 and GS and GX seem to use the same adapter Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted November 27, 2019 10 minutes ago, slice&dice said: Google is our friend. https://www.ebay.com/i/272208104714 and GS and GX seem to use the same adapter great find - back when I needed one the only option was OEM - that is way cheaper Share this post Link to post Share on other sites
bikemike 711 Posted November 27, 2019 Did you notice the $50 shipping? Or is that because I am looking at from Canada? Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted November 27, 2019 18 minutes ago, bikemike said: Did you notice the $50 shipping? Or is that because I am looking at from Canada? $4.99 shipping here - - - I have never understood why it is so much more to ship to canada - - - Share this post Link to post Share on other sites
bikemike 711 Posted November 27, 2019 Everyone has to have a piece of the pie. Import fees, duty fees, taxes. I had some koosies shipped up here and before the guy even got the boxes out of the truck he asked if I wanted to refuse delivery because of the "extra" charges. 1 Share this post Link to post Share on other sites
bikemike 711 Posted November 27, 2019 And we can't forget the exchange rate. So the total would be $92.72 Canadian. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted November 27, 2019 55 minutes ago, bikemike said: And we can't forget the exchange rate. So the total would be $92.72 Canadian. better than the exchange rate for trinidad money my wife brought home last week - this is $4.14 USD Share this post Link to post Share on other sites
constricted 27 Posted November 27, 2019 Thanks, I found that eBay link prior to posting this. I already bought it, so i'll see if it works in a week when it gets here. It's really the principle that ticked me off.. I spent a lot of money on the Roland and it came missing an essential piece for it to work... If it was missing something like a usb cable I wouldn't even care, but now I have to rely on an aftermarket ac adapter. Hopefully it works and doesn't fry the machine Share this post Link to post Share on other sites