eriksonx 2 Posted October 13, 2019 hi everyone, im a super newbie, looking for help so go easy on me, I cant seem to get the drivers installed correctly on my Graphtec craft robo pro CE5000-40. the machine shows up as usb printing support unspecified. ive already tried updating the drivers, ive uninstalled the drivers , ive went thru serveral tutorials, but the machine when plugged in , shows its a usb print suport Share this post Link to post Share on other sites
haumana 1,220 Posted October 13, 2019 Is your machine hooked up via USB or via serial port? which version of windows are you running on? what software are you trying to use for cutting? 2 Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted October 13, 2019 6 hours ago, eriksonx said: hi everyone, im a super newbie, looking for help so go easy on me, I cant seem to get the drivers installed correctly on my Graphtec craft robo pro CE5000-40. the machine shows up as usb printing support unspecified. ive already tried updating the drivers, ive uninstalled the drivers , ive went thru serveral tutorials, but the machine when plugged in , shows its a usb print suport All of my Graphtecs show up in the printers. So what is your problem? They have a real USB connection. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted October 13, 2019 9 hours ago, eriksonx said: hi everyone, im a super newbie, looking for help so go easy on me, I cant seem to get the drivers installed correctly on my Graphtec craft robo pro CE5000-40. the machine shows up as usb printing support unspecified. ive already tried updating the drivers, ive uninstalled the drivers , ive went thru serveral tutorials, but the machine when plugged in , shows its a usb print suport 7 hours ago, haumana said: Is your machine hooked up via USB or via serial port? which version of windows are you running on? what software are you trying to use for cutting? what Haumana said - what software are you using for cutting your vector graphics Share this post Link to post Share on other sites
eriksonx 2 Posted October 13, 2019 9 hours ago, MZ SKEETER said: All of my Graphtecs show up in the printers. So what is your problem? They have a real USB connection. I meant it shows up as "unspecified" usb printing support Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted October 13, 2019 2 minutes ago, eriksonx said: I meant it shows up as "unspecified" usb printing support Which cutting software? Have you set the cutter up to your software? Have you plugged the cutter into your computer and tried to cut? Share this post Link to post Share on other sites
eriksonx 2 Posted October 14, 2019 4 minutes ago, MZ SKEETER said: Which cutting software? Have you set the cutter up to your software? Have you plugged the cutter into your computer and tried to cut? CorelDraw x7 cutting master 2, yes ive plugged it in and it syncs forever. I also tried using the graphtech studio. im now confused by the whole set up, is the ce5000-40 too old to use with windows 10.? do I even need the drivers to cut? like I said im a newbie im gonna ask newbie questions Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted October 14, 2019 6 minutes ago, eriksonx said: CorelDraw x7 cutting master 2, yes ive plugged it in and it syncs forever. I also tried using the graphtech studio. im now confused by the whole set up, is the ce5000-40 too old to use with windows 10.? do I even need the drivers to cut? like I said im a newbie im gonna ask newbie questions Which COMMAND do you have the cutter on? It has to be on GP-GL for Cutting Master. It would be fine on Windows 10. You can even run that cutter on FREE Signblazer, If on Windows. If you try Signblazer, COMMAND has to be on HP-GL. Share this post Link to post Share on other sites
eriksonx 2 Posted October 14, 2019 1 minute ago, MZ SKEETER said: Which COMMAND do you have the cutter on? It has to be on GP-GL for Cutting Master. It would be fine on Windows 10. You can even run that cutter on FREE Signblazer If on Windows. its on GL-GL, is there a way to back my way outta the mess I created and start fresh, ill look at sign blazer, if its a bit easier to work with. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted October 14, 2019 Here is a link for Signblazer. http://www.uscuttersupport.com/downloads/Software/SignBlazer/ It will start downloading when you click on the link. I don't know what mess you created. 1 Share this post Link to post Share on other sites
eriksonx 2 Posted October 14, 2019 4 minutes ago, MZ SKEETER said: Here is a link for Signblazer. http://www.uscuttersupport.com/downloads/Software/SignBlazer/ It will start downloading when you click on the link. I don't know what mess you created. thank you MZ SKEETER. appreciate your help. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted October 14, 2019 8 minutes ago, eriksonx said: thank you MZ SKEETER. appreciate your help. Your welcome. I hope you can get things going. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted October 14, 2019 Your CE5000 is not listed, try one of the lower ones. Maybe they will work. Maybe not. You may have to buy software. If all you need is cutting software. And you have Windows, you can get Vinyl Master. https://vinylmaster.software/ 1 Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted October 14, 2019 2 minutes ago, MZ SKEETER said: Your CE5000 is not listed, try one of the lower ones. Maybe they will work. Maybe not. You may have to buy software. If all you need is cutting software. And you have Windows, you can get Vinyl Master. https://vinylmaster.software/ The ce5000’s I had worked with ce3000 drivers 1 Share this post Link to post Share on other sites
mark-s 1,126 Posted October 14, 2019 get the drivers from graphtec web site. mark-s 2 Share this post Link to post Share on other sites
haumana 1,220 Posted October 14, 2019 21 hours ago, eriksonx said: CorelDraw x7 cutting master 2, yes ive plugged it in and it syncs forever. I also tried using the graphtech studio. im now confused by the whole set up, is the ce5000-40 too old to use with windows 10.? do I even need the drivers to cut? like I said im a newbie im gonna ask newbie questions Your first problem is Windows 10. I'm not railing on Windows because I'm 85% Mac user. I run my laser from a Windows 10 machine, with CorelDraw - and that last update Windows pushed out was a dozey. I thought CD was broken. I don't know how many times I uninstalled and reinstalled the software, and I even uninstalled the stupid update, and it was never the same. I still have a huge latency issue when sending files to 'print' to the laser. Mind you, some files are very small - just simple text. So if you can, use another machine that is either Win7 or earlier. Definitely give SB a try. It looks a little antiquated and a bit like a kids program, but it's a workhorse and can get the job done. Keep us posted. 1 Share this post Link to post Share on other sites
eriksonx 2 Posted October 15, 2019 7 hours ago, haumana said: Your first problem is Windows 10. I'm not railing on Windows because I'm 85% Mac user. I run my laser from a Windows 10 machine, with CorelDraw - and that last update Windows pushed out was a dozey. I thought CD was broken. I don't know how many times I uninstalled and reinstalled the software, and I even uninstalled the stupid update, and it was never the same. I still have a huge latency issue when sending files to 'print' to the laser. Mind you, some files are very small - just simple text. So if you can, use another machine that is either Win7 or earlier. Definitely give SB a try. It looks a little antiquated and a bit like a kids program, but it's a workhorse and can get the job done. Keep us posted. yes that's exactly when I began having issues, shortly after the last update. then again I seem to take anything computer related like its a rocket science course, when in fact it was a super simple set up... I got it working after a week of frustration, high blood pressure, and the invention of tons of new cuss words....and now I shall cut away. …..thank you for responding …….y'all are the best!... 1 Share this post Link to post Share on other sites
eriksonx 2 Posted October 15, 2019 On 10/13/2019 at 8:38 PM, MZ SKEETER said: Your CE5000 is not listed, try one of the lower ones. Maybe they will work. Maybe not. You may have to buy software. If all you need is cutting software. And you have Windows, you can get Vinyl Master. https://vinylmaster.software/ I got it working Mz. Skeeter, thank you for your quick response and helpful knowledge. much appreciated. 1 Share this post Link to post Share on other sites