Guest midwestmomm Posted August 15, 2019 I purchased a cut file and import it into VinylMaster Cut. Sometimes it will vectorize and I can cut it. Other times it won't vectorize. It's driving me crazy I can't figure out how to make it work! Any help please?? Quote Share this post Link to post Share on other sites
Guest midwestmomm Posted August 15, 2019 it seems like it doesn't work when there is a gray and white checkered background. This is the image i purchased. When I import it, it has the checked background. I tried resaving it to JPEG and that doesn't work either. I just don't understand why sometimes it works for me and other times it doesn't. Super frustrating!! Quote Share this post Link to post Share on other sites
Guest midwestmomm Posted August 15, 2019 does this help explain at all? Quote Share this post Link to post Share on other sites
Guest midwestmomm Posted August 15, 2019 even without the gray background, it still adds the checked background and then it wont' vectorize Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted August 15, 2019 What format was the cut file? A cut file should be ready to cut without needing to vector. It should already be cut ready. The design looks to be touching the side. Maybe this will help. Quote Share this post Link to post Share on other sites
Guest midwestmomm Posted August 15, 2019 the files i purchased came in .png, .svg and .eps the only file it will let me import is the .png . it doesnt' show up as ready to cut for me? i have to click vectorize. maybe i'm just mislabeling what i purchased. i did read that thread when i searched this forum for a solution before i posted asking for help. i don't have signblazer that was mentioned. i have vinylmaster that came with my uscutter and that is all. thanks for your reply. i still haven't found a way to cut this file. Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted August 15, 2019 all of those formats are vector, And cut ready. Did you put the file on wire frame? Maybe the problem is the file. Post the file. Post the .eps file of it. Quote Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted August 15, 2019 .png is a raster file - the .eps should IMPORT and be able to be cut without doing anything the .png shows up with the checkered background because it is a raster image with a transparent background 1 Quote Share this post Link to post Share on other sites
Guest midwestmomm Posted August 15, 2019 24.eps Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted August 15, 2019 sorry Dakota right on the .png file. But yes the .eps file should work. Quote Share this post Link to post Share on other sites
Guest midwestmomm Posted August 15, 2019 when i open the eps folder nothing is there. same for svg the only folder that shows any files is the png i appreciate your help! i'm probably just not doing it right? Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted August 15, 2019 Go back and contact where you bought the file. 1 Quote Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted August 15, 2019 where did you get the .eps that you posted ? - it imported into vinylmaster and flexi fine Quote Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted August 15, 2019 PS you can't open a .eps you have to IMPORT it 1 Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted August 15, 2019 It IMPORTED just fine into my cutting software. Correct IMPORT into software. FILE>IMPORT Quote Share this post Link to post Share on other sites
Guest midwestmomm Posted August 15, 2019 How do I import it if it doesn't show up in the folder? That was the first screenshot, of the empty folder. The files are there in there. But when I'm in Vinylmaster and i click IMPORT and open the folder it shows it as empty so I was guessing that they weren't supported files. I purchased from Etsy. I have purchased other files and it works fine. That's why I'm so confused as to why sometimes it works for me and other times it doesn't. It seems like it's that gray check background to me. Quote Share this post Link to post Share on other sites
Guest midwestmomm Posted August 15, 2019 File > Import > 24.png it's not showing as ready to cut. the cutter button is grayed out. Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted August 15, 2019 the .png is a raster file not a vector file. Quote Share this post Link to post Share on other sites
Guest midwestmomm Posted August 15, 2019 1 minute ago, MZ SKEETER said: the .png is a raster file not a vector file. sorry i thought i read above it should be ready to cut. Quote Share this post Link to post Share on other sites
Guest midwestmomm Posted August 15, 2019 But that is how they all look to me after i import. i have to click on Image > Vectorize Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted August 15, 2019 You need to go FILE>IMPORT>Downloads I was incorrect on the .png file. It is a raster file. Quote Share this post Link to post Share on other sites
Guest midwestmomm Posted August 15, 2019 i did try adding space around the image, as suggested in the other thread with the dog. and same results. so frustrating! Quote Share this post Link to post Share on other sites
Guest midwestmomm Posted August 15, 2019 5 minutes ago, MZ SKEETER said: You need to go FILE>IMPORT>Downloads I was incorrect on the .png file. It is a raster file. yes that is how i have been doing it. Quote Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted August 15, 2019 I have a VinylMaster Cut demo and that 24.eps file imported just fine. It imported just fine in my Flexi software also Quote Share this post Link to post Share on other sites