suesweet1960 0 Posted July 25, 2019 I have the letter M typed in VinylMaster Pro at 3 inch tall When I try to cut it, it's trying to cut like 24" tall. What is wrong, what do I need to reset? Quote Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted July 25, 2019 Did you just get this cutter and software or have you had it awhile? You posted other problems in another thread. Quote Share this post Link to post Share on other sites
Wildgoose 4,200 Posted July 25, 2019 You need to calibrate your cutter most likely. I can't remember how to calibrate the cutter in VM Pro but this video may help even though it is for the CUT version. I didn't have time to even watch the vid so if it doesn't please let me know. Quote Share this post Link to post Share on other sites
suesweet1960 0 Posted August 6, 2019 I got the size part fixed. So what happen was my cutter jammed my vinyl and the machine started beeping. I turned it off then back on and tried to work as normal. Size was off. Got that fixed. Now new problem is It won't read registration marks. I was getting Error Code e04017, got past that but it still won't read reg. marks so I can contuor cut. I assume I have a setting off but don't know which one. Any help with that would be awesome. Quote Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted August 6, 2019 Read your other post: Quote Share this post Link to post Share on other sites
suesweet1960 0 Posted August 6, 2019 Also, I have had everything about 3 years. VinylMaster Pro and 8600 cutter. This is the very first problem I've had. I am watching your video now in hopes I will spot something. Quote Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted August 6, 2019 33 minutes ago, suesweet1960 said: Also, I have had everything about 3 years. VinylMaster Pro and 8600 cutter. This is the very first problem I've had. I am watching your video now in hopes I will spot something. This is your error E04017 It has exceeded detection area while detecting the registration mark. Check the media. Check the print position of the registration mark. Move sensor closer to registration mark. Retry. Contact Graphtec tech support. Quote Share this post Link to post Share on other sites