dalhartcustomz 0 Posted June 9, 2019 My tripplite keyspan is showing up under the usb and com ports in sure cuts a lot, but when I press cut, the popup screen just saying initiating and it freezes and nothing happens with the cutter. When I press test connection nothing happens either. I've installed the drivers for laserpoint 2 and the keyspan... help! Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted June 9, 2019 Is it also showing up in your computer device manager? It must. Make sure the driver is installed and there is not a question mark beside it. You also have to match the com port number for both, Scalp and computer device manager. How did you connect it to your cutter? You must connect the null modem cable that came with the cutter, to the end of the Keyspan, then to the cutter. Share this post Link to post Share on other sites
GraphxNMore 282 Posted June 16, 2019 I've had 4 different cutters connected to my laptop via USB using SCALP and never have had a keyspan adapter, and never had any issues. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted June 16, 2019 19 minutes ago, jep8fan said: I've had 4 different cutters connected to my laptop via USB using SCALP and never have had a keyspan adapter, and never had any issues. this thread will explain it to you : Share this post Link to post Share on other sites