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what does your test cut look like?  do you have your offset set at 0?   do you have the tab on the blade holder UNDER the hold down?

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a picture of the not-so-sharp edges would be helpful.

if the vinyl is on a roll - when you feed the vinyl, do you make sure that there is enough slack so the machine isn't pulling it off the tension of the roll?

are your pinch rollers placed equally spaced about an 1" from the edge of the vinyl?

If you're trying to cut something detailed and intricate, have you tried slowing down the speed?

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