Salavista 0 Posted March 31, 2019 Hi, I didn't use my plotter MH721 (Mac, USB) for 2 weeks. Before, it was perfect! When I retried a cut, complicated to find the port. After several tries, I found it. On the other hand, when I send the information from Signcut Pro 2 to the plotter, cutting isn't done. I made a short video. Thanks for your answer. IMG_2164.MOV Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 31, 2019 Always make sure that your com port number in your computer device manager matches the com port number in your cutting software.. Share this post Link to post Share on other sites
Salavista 0 Posted March 31, 2019 1 hour ago, MZ SKEETER said: Always make sure that your com port number in your computer device manager matches the com port number in your cutting software.. The cutting software send an information to the plotter, I think the bridge is ok. The problem is that it's a wrong information : I send a logo to the cutter, it just try to cut and don't move (sting at the same place). Share this post Link to post Share on other sites