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Good day, I'm having problem with my plotter mh721 mk2, when I turn it on it make a sound  like stuck and if i push it it start to move and do the process, and when I send something to cut it cut it really bad

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Welcome from the USA,   First give us a little history, is this a new plotter?  If used when did it last make a good cut?   What OS and cutting software are you using?

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15 hours ago, Joseluis said:

Good day, I'm having problem with my plotter mh721 mk2, when I turn it on it make a sound  like stuck and if i push it it start to move and do the process, and when I send something to cut it cut it really bad

Grinding noise?  This seems to be a symptom of motherboard failure, as reported several times in these forums by others who experienced this same terrible sound.

 

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Is the carriage seated properly on the rail? Is the belt slipping? Sounds to me like something is simply preventing the cutting head from moving freely. The grinding noise is typically a result of the motor turning, but the belt not moving.

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