Hatim 0 Posted March 2, 2019 Hello, Did Someone faced similar issue ? The blade sometimes don't move up when it should move up , like when trying to cut the words for example ( TEST ) the blade start and finish directly without move up between words . I don't know why and what should i do or replace on this machine Thank you Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 2, 2019 When starting and stopping does the carriage arm ever lift? Share this post Link to post Share on other sites
Hatim 0 Posted March 2, 2019 Sometimes no , i tried to press on down and up button and sometimes when i press down the blade move down and when i press up do not move up till i move it manually . Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 2, 2019 just a guess if it moves sometimes could be the solenoid - when turned off how easy can you move it up and down by hand? Share this post Link to post Share on other sites
Hatim 0 Posted March 2, 2019 It move by hand so easy even if the plotter ON or OFF , Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 2, 2019 I recommended turning it off so you did not hurt the circuitry. still guessing solenoid or wiring - usually if mainboard it would never go up and down. I would look for a dealer in your area or contact creation in china to see about getting parts Share this post Link to post Share on other sites
Hatim 0 Posted March 2, 2019 The problem is there is no dealer in my area , and i don't know what exactly need to replace on it , to buy it online and replace it , I don't know exactly the problem come from which part Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 2, 2019 7 minutes ago, Hatim said: The problem is there is no dealer in my area , and i don't know what exactly need to replace on it , to buy it online and replace it , I don't know exactly the problem come from which part How long have you had that cutter? Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 2, 2019 You just bought it used and it doesn't work? Share this post Link to post Share on other sites
Hatim 0 Posted March 2, 2019 It work , but sometimes the blade don't move up when cutting process so it cut from start to finish without move the holder up between words or shapes Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 2, 2019 4 minutes ago, Hatim said: It work , but sometimes the blade don't move up when cutting process so it cut from start to finish without move the holder up between words or shapes If that is what it is doing, then it doesn't work correctly. Contact your seller, if you just bought it. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 2, 2019 Contact Creation, They make that vinyl cutter. http://www.creation.com.hk/eng/support.asp Share this post Link to post Share on other sites
darcshadow 1,625 Posted March 2, 2019 I don't know if the wires are all soldered in place of if they have connectors. If connectors, it could be something as simple as a loose one. Could also be a wire has broken but still makes intermittent contact. Share this post Link to post Share on other sites