1916Gear 0 Posted February 23, 2019 I replaced the IO board because I thought the USB was not good and looked loose.. because of this message initially.. and now I am getting the same message! help! Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 23, 2019 give us a little more info - is this a machine you have used before or did you just acquire it? new or used? did you try another cable? what software are you using? Share this post Link to post Share on other sites
1916Gear 0 Posted February 23, 2019 I have a Titan 2 cutter with the SCAL software.. I’ve had the machine at my shop previously but just moved it to my house.. I set it up initially and it worked fine but then the error occurred.. and yes i did try another cable. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 23, 2019 did you already download the usb drivers from here : http://www.uscuttersupport.com/uscutter-titan-2-setup.php Share this post Link to post Share on other sites
slice&dice 2,450 Posted February 23, 2019 Oh goodie --- troubleshooting a faulty circuit board over the internet. This looks like a job for Electric Man Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 23, 2019 lets cover the basics first slice - thinking since brought home from shop it might be on a different computer so drivers needed first Share this post Link to post Share on other sites
1916Gear 0 Posted February 23, 2019 I will do that meow! And definitely let you know what happens~~ Share this post Link to post Share on other sites
1916Gear 0 Posted February 23, 2019 I have MacOS mojave and that's not listed>> Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 23, 2019 you just lost me - not a mac person and didn't even know they were mac compatible - maybe someone else can jump in that has a titan and mac I see where it says on the sales page it is macOS compatible but me and mac don't seem to get along unless it is on an ipad Share this post Link to post Share on other sites
1916Gear 0 Posted February 23, 2019 I definitely had it up and running on my previous computer as well.. which has me stumped Share this post Link to post Share on other sites
haumana 1,220 Posted February 23, 2019 You might want to try and contact USC directly and find out if it's compatible with Mojave. I'm always wary of tech specs that say Windows and/or Mac, but don't give which versions they actually are compatible with. Have you tried changing the cable? With your home setup, what's the length of the cable you're running (vs. where the machine was previously)? This is also a possibility that it's a SCAL issue, are you running it on the same computer, or is this a new one? make sure you have all the right drivers downloaded. Share this post Link to post Share on other sites