Eduardo 0 Posted January 9, 2019 So guys, I'm REALLY new to this. I have the cutter listed above and use Flexi12 software. I used to have an Ioline cutter, so I normally loaded media and set my origin at the far edge of the media manually. With this Graphtec, I see it uses some sort of an optical sensor. My problem is that I want to use the whole width of the media (I only use 15") but the cutter starts off cutting about an inch inward. It also finishes about 2 inches from the far end of the media. I entered 15" in Flexi production manager as my "user defined" size. Don't know why it will only cut anything about 11.5 inches wide. Share this post Link to post Share on other sites
Wildgoose 4,200 Posted January 9, 2019 There are sensors that detect the pinch rollers. You can turn them off. I don't have a Graptec and can't remember HOW but MZ Skeeter has mentioned this several times. You might pull it up in a search. Share this post Link to post Share on other sites
Wildgoose 4,200 Posted January 9, 2019 Here is one thread where they are mentioned in "Background Settings" Share this post Link to post Share on other sites
Eduardo 0 Posted January 10, 2019 On 1/9/2019 at 9:41 AM, Wildgoose said: Here is one thread where they are mentioned in "Background Settings" I will look into that. Thank you. Share this post Link to post Share on other sites