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theresasallach

Titan 3/vinyl master program USB device malfuntion

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I have had the Titan 3 for about 5 or 6 months, use the USB with my laptop with the vinyl master program. Today my laptop says USB device malfunction. And the vinyl master program says USB not connected. Device not detected. I have closed out the program, restarted my computer, shut down and rebooted the machine, disconnected the machine, the USB cord, etc. I have checked the settings and the programs port option is on the USB port setting. This just happened this morning. It was cutting yesterday. . . . . . . I do have the other cord that looks like a hard wired printer cord but I don't have the adapter for my laptop to connect. Could my cord be bad? I have put the cord in the other USB ports on my computer and it won't cut from any of them. 

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I would try a different usb cable to eliminate that as a possibility - 

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It's a standard cable, just take the one that's connected to your inkjet printer, see what happens.

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