tankq 0 Posted October 9, 2018 Just got a new MH721 and CUT software. Setup everything as per the instructions and even when doing a self test cutter makes alot of small random cuts in about a 1" area. Have rechecked everything 4-5 times and still will not cut properly even when following test cut to the exact specs of the instructions. computer is a Lenovo thinkpad t510 running windows 10 os Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted October 9, 2018 Call UScutter tech support. They are on Pacific time. Share this post Link to post Share on other sites
darcshadow 1,625 Posted October 9, 2018 Yeah, if the on board test cut doesn't cut right something with the cutter itself is wrong and a replacement component will probably be needed. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted October 10, 2018 35 minutes ago, tankq said: THANK YOU so what was the problem, so it can help other people.? Share this post Link to post Share on other sites
Urabus 0 Posted October 16, 2018 Was this a pen test or cutter test? My instructions said the self test would draw a triangle but mine did a start with a square inside of the star. Is the pen or cutter loose? Share this post Link to post Share on other sites