Monkey 252 Posted September 18, 2018 Got on today to cut some orders and notified of update. I update as usual and now it reversed my feed end, changed speed and pressure to 0 so have to figure that out again....but the real problem is its cuts exactly half size. 11" design cuts at 5.5". Of course cant call craftedge and have to do the dumb email support which can take up to 1-2 days and if nothing by day 3.....send another. Anyone have this happen to them with these un-needed updates? Cause worked just fine before Share this post Link to post Share on other sites
Monkey 252 Posted September 20, 2018 Talked to USCutter support today since craftedge wont respond and they remoted in and said all my settings were right so no idea why it wold be cutting half size. 11" image cuts exactly 5.5". Share this post Link to post Share on other sites
cardudenc 151 Posted September 20, 2018 I can get u in touch with who I would call the scalp wizard, he was banned so cant get him on here anymore. which I believe hurt the forum, anyway he doesn't mind spending however much time to help u get things straight. I will ask him about the update. I haven't used mine in a couple days , so could check all the settings and compare Quote Share this post Link to post Share on other sites
MrJoel 72 Posted September 30, 2018 did you get this solved? I just added a used graphtec to my lineup and it is doing the same thing on scalp 5 Share this post Link to post Share on other sites
tooler82 182 Posted September 30, 2018 That’s the problem. People don’t come back to the forum so other users can find out the solution. Share this post Link to post Share on other sites