Moose979 0 Posted August 21, 2018 Trying to set up new mh721 , had trouble getting the computer to send to the cutter . Now it dies but doesn’t look anything like the design I sent using the software ? Machine test cuts perfectly off the control panel but the test cut looks a bit off through the software .. also the small disk that came with the machine is reading as a blank disk and from what I have seen on you tube it contains the cutters set up software ,, on my control for printers n devises it comes up as usb2.0 or com8 or something Share this post Link to post Share on other sites
darcshadow 1,625 Posted August 21, 2018 What do you mean the test cuts look a bit off? A photo would help. I'm not failure with artcut but I'd go through it and double check all the settings and make sure they are correct for the cutter. The baud rate would be the main thing. If there is a setting regarding the comm protocal, your cutter uses HP-GL. Other option would be to try different software. Signblazer is free, search the forums, links to it are posted several placed. There are other, newer, free to try software that you can use as well to at least determine if the problem is hardware or software. Share this post Link to post Share on other sites
Moose979 0 Posted August 22, 2018 This is the test cut off the computer, the other one is off the control panel on the cutter Share this post Link to post Share on other sites
Wildgoose 4,200 Posted August 22, 2018 I don't think I have ever heard anyone who had a good experience with Artcut software. I have a friend who bought a cutter from somewhere other than USC and it came with that program. I spent quite a bit of time trying to help him get it working to no avail. We ended up going to another program and getting the cutter running and then I left him to his own at that time and I don't know that he ever got it to run good. Share this post Link to post Share on other sites
slice&dice 2,450 Posted August 22, 2018 Hi, and welcome. At any point, did you see the cutter actually operating correctly before you bought it? Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted August 22, 2018 tried artcut 20 years ago and straight into the trash for me Share this post Link to post Share on other sites
Moose979 0 Posted August 22, 2018 Got it working !! had to put it in draw mode for some reason .Working good now Share this post Link to post Share on other sites
Moose979 0 Posted August 22, 2018 Thanks for everyone’s input Share this post Link to post Share on other sites