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Hey guys,

I am having an issue connecting my Summa plotter to a 3M software. All the settings look to be correct on the software and the plotter is connected through USB. It should just cut, but for some reason it won't.

It has cut only once from the 3M software and when using my other design software it will cut every time with no issue.

If you anyone has any advice please share!

Thanks!

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what is the 3m software you are using - it will help for people to understand the issue as I know I have never heard of a 3m cutting software so don't know where to start

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Never used that software, but just some general troubleshooting steps.

Do you have the correct plotter driver selected from the list in the software?

Do you have the software pointed to the correct USB port every time you change where you have the USB plugged in you'll have to change the software accordingly.

Do you have the plotter turn on? You'd be amazed at how often that is the problem.

 

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