tulenisko 0 Posted April 20, 2018 Hi, today morning I started SC as usuall, but it does not remember any setting, licence, anything.....and when I fill it, it will not save a give me always parsing error. I tried to reinstall, even install on on ther disc, but still no succes. Anyone know what to do? Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted April 20, 2018 Welcome from the USA - I would contact signcut directly - they do not visit the uscutter user forum although we do have a couple of member that still use it, I wouldn't count on a fast response Share this post Link to post Share on other sites
Wildgoose 4,200 Posted April 20, 2018 I use it but have never ran into that issue. I second Dakota on the call to tech support. You will have to request tech support online and they will call you. On a good note SignCut actually has real live tech support who kick butt and will sort you out in no time. Share this post Link to post Share on other sites
HCaughey 0 Posted November 18, 2020 Hi there I have recently also come across this problem with my software/cutter. Despite using the machine on Saturday and everything was fine. Did you work out how to solve this issue? Thanks Hannah Share this post Link to post Share on other sites
haumana 1,220 Posted November 18, 2020 Have you tried to reach out the Sign Cut, like previously suggested? 2 Share this post Link to post Share on other sites
Wildgoose 4,200 Posted November 22, 2020 I agree. As mentioned above, SignCut has, I believe, the very best tech support of ANY cutting program out there. Live help with real people who will even remote into your computer if needed and get you going. You have to request a session and they contact you pretty quickly. It will start out as a chat session which is usually sufficient. 1 Share this post Link to post Share on other sites