Rob Beeson 1 Posted March 11, 2018 I have brought a second hand creation pcut 630 and I can’t get it to work with my laptop the cutter has only usb connection and when I plugged it in it’s says unrecognised device driver not installed I’ve tried different drivers still can’t get it to work I am using signblazer Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 11, 2018 you need the ftdi drivers for the usb chipset in the plotter = they can be found here: https://support.uscutter.com/support/solutions/folders/14000106629 Share this post Link to post Share on other sites
Rob Beeson 1 Posted March 12, 2018 I’ve loaded the FTDI drivers still the same message Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 12, 2018 just noticed you are from the UK - wonder if the creation p-cut uses different chipset there (can't imagine why they would be different though). the link I provided was for the chipset driver for the ones uscutter used to sell. the p-cut uses a usb emulation chipset to communicate to the mainboard and that chipset driver has to be installed before it can work here is the direct creation site for drivers - it list windows xp and windows 7 - I don't see windows 10 though usually the windows 7 drivers still workhttp://www.creation.com.hk/eng/support.asp Share this post Link to post Share on other sites
Rob Beeson 1 Posted March 20, 2018 If I install Arduino and Ink scape the plotter moves Randomly when I send the image to cut I can’t get it to move with signblazer it’s driving me mad Share this post Link to post Share on other sites
Rob Beeson 1 Posted March 20, 2018 Pleaae Please help im going Mad i Have a creation cr630 cant get it to work its driving me MAd i downloaded signblazer and the fdti Drivers as its only USB connection but it will not comunicate with signblazer when i go to cut and select cutter there is only pcut ct630 and not cr630 ive made sure all the comport settings are the same in the programme and the device manager. i watched a video on youtube which said use inkscape and Arduino this is the link below when i use inkscape and send the image to the plotter it just randomly moves and doesnt cut what ive sent to the plotter ive been at it for 2 weeks and really need help ive checked everywhere im using windows 7 laptop and tried on windows 10 laptop still the same results Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 20, 2018 uscutter hasn't sold the p-cut for years and the current UK version is quite different from the old p-cut many of us started with so our info might be a bit dated. did the seller you bought it from have any info on setting up the plotter? current drivers? I am pretty sure the one 10 years ago worked with the roland pnc-1000 drivers but that may have changed over time Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 20, 2018 1 hour ago, Rob Beeson said: If I install Arduino and Ink scape the plotter moves Randomly when I send the image to cut I can’t get it to move with signblazer it’s driving me mad what software did it ship with when you bought it ? Share this post Link to post Share on other sites
Rob Beeson 1 Posted March 20, 2018 I brought it second hand the previous owner used signblazer Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 20, 2018 try the pnc-100 drivers mentioned above to see if that works did you actually see it cut before buying it? Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 20, 2018 With the device manager open and the cutter powered on, plug the cutter into your computer. Your computer will make the device connection sound and may search for device drivers. The cutter uses an FTDI chipset so the computer should install the FTDI chipset driver. If your computer does not react at all to the cutter being plugged in, there may be a block in the connection. Try a different USB port on your computer (try all of them if necessary) Try a different printer cable (any standard USB printer cable will work, borrow one from another printer if needed). It is also possible that the USB port on the cutter itself has failed. USB ports are the number one service item for vinyl cutters. It is possible the internal wiring from the USB port to the motherboard has failed. If your computer automatically installs an FTDI driver (some Windows 7 and Windows 8 systems will do this successfully) then proceed to use it. The FTDI driver will show up as a COM port under Ports (COM & LPT). In some instances, it may be necessary to use an older version of the FTDI driver. If your cutter has incomplete cutting then rolling back to a prior FTDI driver is a good first step to resolve the issue. If your computer doesn’t install a driver automatically then your cutter will show up as an Unknown Device or possibly some other device. You will see the new device show up in the device manager listing. If you can’t tell which one it is, unplug the cutter from the computer and wait for device manager to update, the device attached to the cutter will disappear. Plug it back into the computer and the device will reappear. Do this as many times as needed until you find the cutter device. If your cutter is an unknown device, you will need to install an FTDI driver. Share this post Link to post Share on other sites
Rob Beeson 1 Posted March 20, 2018 Thanks for your reply’s I have installed FDTI drivers when plugged in it comes up as com 4 Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 20, 2018 than according to the instructions either the drivers need reinstalled, wrong drivers or possibly bad board if it still comes up unknown device. I would first look for the most current ftdi drivers 1 Share this post Link to post Share on other sites
slice&dice 2,450 Posted March 20, 2018 Rob, whazzup! Troubleshoot steps to try --- 1. Use the SignBlazer v7.0.0 hybrid from HERE - http://www.uscuttersupport.com/downloads/Software/SignBlazer/signblazer_setup.exe 2. Choose RedSail model and perhaps Copam, try different ones. 3. Change the Com port manually to lower than 4. 4. Did you actually see it cut before buying it? 1 Share this post Link to post Share on other sites
Rob Beeson 1 Posted March 20, 2018 i will give it ago and let you know later thanks guys Share this post Link to post Share on other sites
slice&dice 2,450 Posted March 21, 2018 Now I'm wondering what happened with Beeson !! Share this post Link to post Share on other sites
Rob Beeson 1 Posted March 22, 2018 On 20/03/2018 at 3:20 PM, slice&dice said: Rob, whazzup! Troubleshoot steps to try --- 1. Use the SignBlazer v7.0.0 hybrid from HERE - http://www.uscuttersupport.com/downloads/Software/SignBlazer/signblazer_setup.exe 2. Choose RedSail model and perhaps Copam, try different ones. 3. Change the Com port manually to lower than 4. 4. Did you actually see it cut before buying it? Share this post Link to post Share on other sites
Rob Beeson 1 Posted March 22, 2018 I’ve given this a try still no joy thanks Share this post Link to post Share on other sites
Rob Beeson 1 Posted March 22, 2018 23 hours ago, slice&dice said: Now I'm wondering what happened with Beeson !! Still not working going mad Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 22, 2018 Well the good news if - if you got it for next to nothing you about got your moneys worth out of it I always make sure I see a plotter run before purchasing used or the price goes way down Share this post Link to post Share on other sites
darcshadow 1,625 Posted March 22, 2018 On 3/20/2018 at 6:30 AM, Rob Beeson said: If I install Arduino and Ink scape the plotter moves Randomly when I send the image to cut I can’t get it to move with signblazer it’s driving me mad In Inkscape, did you try the different command languages? Most plotters use HPGL, which i the default for Inkscape. Might try the DMPL and see if it behaves any differently. Share this post Link to post Share on other sites
Rob Beeson 1 Posted March 22, 2018 I will give it a go thanks Share this post Link to post Share on other sites
haumana 1,220 Posted March 22, 2018 check the port the cutter was assigned to: Device Manager then, if possible, manually configure the communications port in the cutting software - often times it might be set to "Auto" and that just don't work all the time. I also recommend just doing a straight up cutting software like Sign Blazer, over using something that has a "plug-in" to send to the cutter - just cut out the middle man and use the cutting software for designing. Share this post Link to post Share on other sites
Rob Beeson 1 Posted March 24, 2018 I’ve managed to get it working all I had to do was download winline software One very happy man 1 Share this post Link to post Share on other sites
mezzmo 0 Posted April 3, 2018 Hey Rob, i tried that but how did you select your cutter from the list - the ct630 doesnt appear there? Share this post Link to post Share on other sites