blackpaws 18 Posted February 6, 2018 Missing parts of order, called on Feb 1st, could not get through to anyone. Used live chat, they ended it and did not get a response until today, I had actually forgot about it. Then today I find out I ordered something in Matte and was sent Gloss. Still no answer to sales, service or tech support. I am going to order from somewhere else because I can't wait a week to get this right. So what the heck happened? I haven't had any problems in a long time but back whenever I did I never had a problem getting help. Been a customer for many years. Share this post Link to post Share on other sites