Shooting Star 0 Posted February 2, 2018 Hello. I cut a file on my Laser Point II with no problem. I went in to cut another file and the control panel is not responding. Please Help Thanks Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 2, 2018 did you already try powering down the plotter, rebooting the computer and trying again? after that might be a good time to call support while they are open Share this post Link to post Share on other sites
bikemike 711 Posted February 2, 2018 7 minutes ago, Dakotagrafx said: did you already try powering down the plotter, rebooting the computer and trying again? after that might be a good time to call support while they are open Wow, did you used to work in IT? You should. LOL Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 2, 2018 49 minutes ago, bikemike said: Wow, did you used to work in IT? You should. LOL lol - read almost all the post for tooooooo many years - heck used to do it on vacation but I am getting over that part this gives a good starting point to go from Share this post Link to post Share on other sites
bikemike 711 Posted February 2, 2018 All them years in engineering and the first thing out of there mouths was "did you turn it off and back on?" Drove me nuts! 1 Share this post Link to post Share on other sites