Jenge 1 Posted October 22, 2017 every time I send a job to the cutter it just don't cut. I have check the connection with my desktop and it alright and the com matches. does anybody help me understand the cause Share this post Link to post Share on other sites
Cal 393 Posted October 22, 2017 Welcome aboard Jenge. What cutting program do you have, and what computer operating system are you using? When you send a job, do you get any message back - like hardware not found or anything? Will it do test cuts for you? Cal 1 Share this post Link to post Share on other sites
Jenge 1 Posted October 23, 2017 it has been resolved. the cutter setting was wrong. thanks for your effort 1 Share this post Link to post Share on other sites