blacklabelgraphix 3 Posted September 15, 2017 Titan 2 53" - The issues... 1- Sometimes says it cannot find port. I restart pc and then it'll cut. 2- Sometimes it'll stop cutting in the middle of a graphic. Blade stays down on vinyl until I turn cutter power off. Turn power back on and blade raises up. 3- Started cutting words/letters offset from the word/letter beside it. 4- Blade stopped dropping down to vinyl. Runs through the motions as if it were cutting but blade never drops down. It started doing this about 4-5 months ago and read that it needed another ground. Put that on and didn't help. Read that something on the motherboard went out. Spent $250 on a new motherboard and it worked fine until now. Doing everything over again. I'm not spending another $250 for another motherboard. I called USCutter tech and they won't talk to me since I didn't purchase it from them originally. Which I think that is B.S.! I've spent a lot of money with them in the last few months. Anybody have any ideas? This cutter pays my bills and is out of commission right now. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted September 15, 2017 never heard of an extra ground needed on a titan - must be you read that on another forum?? although we have seen a couple of issues the titans have been pretty reliable so for 2 mainboards to go out is suspicious in itself . . . . do you have it on a surge suppressor? Since you are doing this to pay the bills I would get a graphtec personally - more money but rock solid like the roland plotters are too. was your titan2 53" one of those that only had rollers every 15" ? never did see then get anymore in after that container load that was built to the wrong specs Share this post Link to post Share on other sites
blacklabelgraphix 3 Posted September 15, 2017 Yes it's plugged into a surge protector. Forgot to mention in original post that I am using a keyspan adapter trying to stop the port issue but that didn't make a difference. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted September 15, 2017 Are you using the brand name Tripp-Lite Keyspan Adapter. or did you just go buy some USB to serial cable and are calling it a Keyspan Adapter? Does it look like this? http://www.ebay.com/itm/Tripp-Lite-Keyspan-High-Speed-USB-to-Serial-Adapter-BEST-PRICE-/232409786828?hash=item361cb3e9cc:g:D3wAAOSwY4pZaTrN Share this post Link to post Share on other sites
blacklabelgraphix 3 Posted September 15, 2017 Yes looks like that. I payed $30. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted September 15, 2017 Ok but your cutter already have a TRUE USB. connection. That Tripplite is mostly to help with the cheap Chinese value cutters. Those are not True USB. Try contacting Saga for tech support. The Titan is a rebranded Saga.vinyl cutter. UScutter, doesn't owe you support for the cutter. http://www.sagacnc.us/ Share this post Link to post Share on other sites
blacklabelgraphix 3 Posted September 15, 2017 I was using usb to usb for a while. When the stop cutting mid way and not seeing the port started happening i got the keyspan to see if that made a difference. It didnt. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted September 15, 2017 Have you tried using a different software? Maybe it is driver problems or a glitch in the software, causing you problems. Share this post Link to post Share on other sites
blacklabelgraphix 3 Posted September 15, 2017 No I haven't tried other software. I'm currently using Flexistarter 10 to cut from. I also have flexisign 8 and the software that comes with uscutter sc series. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted September 15, 2017 Vinyl Master has a demo you could try. http://iifuture.com/vmfull/getvm.htm Share this post Link to post Share on other sites
slice&dice 2,450 Posted September 17, 2017 VinylMaster Demo allows cutting or saving? I seem to recall the Demo/Trial version had those disabled, but I could be wrong. SignBlazer is an alternative software that'll work. Try using Copam driver for Titan. Share this post Link to post Share on other sites
Primal Decals 621 Posted September 18, 2017 Use the USB port,Its the best.. I have the titan 2 28" .. And you dont need another ground on that cutter. Sounds like you bought a used unit? Since you had to buy a new motherboard? If it was used, there could of been issues before with it from previous owner if true..or you are the original owner and warranty ran out. For the usb port issue. Sounds like a bad connection. I thought mine was acting up once and it was the cable. What length of cable are you running to your Pc etc? Share this post Link to post Share on other sites
blacklabelgraphix 3 Posted September 18, 2017 Yes I bought it used. It worked perfect for 6 months before it started messing up. Replaced motherboard and worked perfect for a little while, not long. Now doing the same thing. It's going through the motions of cutting but the blade won't drop down to the vinyl. Same as before the new motherboard. Share this post Link to post Share on other sites
darcshadow 1,625 Posted September 19, 2017 That sounds like the z-axis chip has gone bad. I believe you can replace just the chip for a buck or two, as long as you are comfortable with soldering. Share this post Link to post Share on other sites
blacklabelgraphix 3 Posted September 19, 2017 If it is bad it didnt last but 2-3 months on a brand new motherboard. You know where the chip is on the motherboard? And where to buy it? Share this post Link to post Share on other sites
darcshadow 1,625 Posted September 19, 2017 I do not, and actually I was recalling old post that after thinking about it I believe were talking about the MH or SC cutters. Someone else might be able to shed some light of the possibility of replacing the z-axis chip on a titan. Share this post Link to post Share on other sites