BigBen 1 Posted April 27, 2017 Something has gone haywire. I've had my Titan 2 and Vinyl Master Cut 4.0 for about a year; all's well. Then Monday it started cutting sideways. The initial preview in the spooler looks good. The "Advance after cut" line is shown, and the orientation is what I want (arrows pointed down, which really means the leading edge of the vinyl). When I tell it to cut, the Advance line goes away. Using a pen in the plotter you can see what I get out. The arrows are facing SIDEWAYS. The designs seem to be cut properly, but unfortunately they run off the side of the material, because my design was taller than the 12" width of my vinyl. I verified that this is not a cutter or driver problem, because I can cut from Sure Cuts A Lot and things do fine. So I uninstalled and re-installed VMC...but the problem persists. I put in a trouble ticket to USCutter, and have gotten no reply in two days. I called their tech support phone number and the hold time was 60 minutes. haha Any ideas? Thanks for your help!!! Quote Share this post Link to post Share on other sites
Camel 7 Posted April 27, 2017 In the vinyl spooler check the settings up in the tab, make sure the rotation hasn't been messed with. Quote Share this post Link to post Share on other sites
BigBen 1 Posted April 27, 2017 SCOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOORE!!!!! Thank You! I'm still confused how re-installing didn't fix this...and the feature is TERRIBLY handled. But here's the scoop. There is a "Change Rotation" option in the settings that I had overlooked. If you click this, the menu goes away, but you get no other feedback. There's no check-mark next to it like there is Inches above) to indicate that you had clicked it. So I must have clicked this by accident at one point in the past couple days. Maybe. In any case, thank you! THANK YOU! #sanityrestored Quote Share this post Link to post Share on other sites
Camel 7 Posted April 27, 2017 Ya, it's been mentioned before that a check mark or some sort of Sign to let you know this has been ticked would be great. Happens a lot. Glad you're back going, you're welcome. Quote Share this post Link to post Share on other sites
VinylMaster 148 Posted April 27, 2017 This website covers most of these issues: Tech FAQ A couple of example sections:Questions in Setup Questions in Cutting Problems Quote Share this post Link to post Share on other sites
