HaloVet99

New and need some help

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So I just got my cutter set up and it will run the Test star perfectly fine but when I try and cut something from Sure Cuts A Lot it cuts the piece into thirds. I can not find any setting to disable this. I have the newest drivers from the manufacture and downloaded the newest version of SCAL. Here is a picture so you can see what I mean the top is the test I ran on the cutter and the bottom is what SCAL cut. 

Resized952017032295142153.jpg

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If Scalp has not been activated it is still in demo mode and will cut lines thru your design,  So did you activate the software? 

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What version of SCALPS are you using..If you need help send me a PM . I run scalps also. Im always willing to help everyone with in reason.

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