Vynalman 0 Posted February 15, 2017 Please I need help before I pull my hair out or I would if I had any. Does anyone know why I can't get an image on my mugs when I press them there is nothing there it is driving me mad. Share this post Link to post Share on other sites
Wildgoose 4,200 Posted February 15, 2017 Where did you buy your mugs? They have to be special coated and prepped for sublimation. Also make sure you are using "Sublimation" ink. A little more info would help determine what is going on. 2 Share this post Link to post Share on other sites