T.WOOD 2 Posted February 5, 2017 Hey so recently my computer died and I have to get a new computer. My files are being transferred but will I lose my license with sure cuts a lot. What do I need to do. Also new computer will be on windows 10. Will I be ok? I'm using the uscutter SC series Share this post Link to post Share on other sites
security802 686 Posted February 5, 2017 EMail them and let them know your PC died they will reset your license so you can reinstall on new PC http://www.craftedge.com/support/support.html Share this post Link to post Share on other sites
T.WOOD 2 Posted February 5, 2017 I bought it through uscutters eBay account. That link isn't working for me. Any other suggestions Share this post Link to post Share on other sites
MZ SKEETER 4,705 Posted February 5, 2017 Link works fine for me......Craftedge will get you fixed up.. Share this post Link to post Share on other sites
T.WOOD 2 Posted February 5, 2017 The link worked but not my email Share this post Link to post Share on other sites
T.WOOD 2 Posted February 5, 2017 I found the installation disc with the serial number. Do you think I'll be fine just reinstalling it Share this post Link to post Share on other sites
security802 686 Posted February 5, 2017 6 minutes ago, T.WOOD said: I found the installation disc with the serial number. Do you think I'll be fine just reinstalling it You can try, they had to reset my serial number when mine died Share this post Link to post Share on other sites
T.WOOD 2 Posted February 6, 2017 4 hours ago, security802 said: You can try, they had to reset my serial number when mine died I just reinstalled and put in the serial number and it worked. Thanks 1 Share this post Link to post Share on other sites
security802 686 Posted February 7, 2017 On 2/5/2017 at 8:37 PM, T.WOOD said: I just reinstalled and put in the serial number and it worked. Thanks I think you can do it two or three times before it has to be reset but I can't remember 100% Share this post Link to post Share on other sites
Primal Decals 621 Posted February 11, 2017 On 2/7/2017 at 3:01 AM, security802 said: I think you can do it two or three times before it has to be reset but I can't remember 100% I ahve SCALPS4pro ......yes you can install 2 times..On craftedge.com they keep records of your serial numbers when registered with your email. And a little secret i found out from them....For like 30 bucks you can buy extra licenses to install on more computers. if anyone needs help with things in scalp just ask. I know alot and somethings i dont lol, but i also use Ai cs6/cc with scalps and i love the combo.. 1 Share this post Link to post Share on other sites