Shellylue 0 Posted February 4, 2017 Hi all! Total newbie here, not even one cut. I am having an issue just turning the machine on. Once I turn it on, the blade carriage moves and the the rollers feed the vinyl forward and back and that is when it bunches. I have noticed that right side (under the lcd display) roller carriage will not move at all, so I don't know if that is the problem or not. Can anyone offer me any kind of help?? Thanks! Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 4, 2017 first problem most newbies have is to much blade exposure but if you don't think those wheels are moving then the next thing I would look at is make sure the pressure roller is in fact OVER a knurl roller position underneath the vinyl, second and less likely would to make sure the knurl roller set screws are tight Share this post Link to post Share on other sites
Shellylue 0 Posted February 4, 2017 Ok...But I cannot move the most right side roller carriage (the one under the display) I have seen in videos that it is supposed to move, but it wont. what are the knurl roller set screws? Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 4, 2017 every cutter I have had I could move all the rollers = are you sure it isn't just stuck some? is it over a knurl roller? Share this post Link to post Share on other sites
Shellylue 0 Posted February 5, 2017 It is not sitting on the knuled roller. the whole carriage is completely stuck and will not move. My husband is looking at it right now. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 5, 2017 If the pressure roller is not iver the knurle roller that is most certainly your problem Share this post Link to post Share on other sites
Shellylue 0 Posted February 5, 2017 we found that there is a huge crack in the pinch roller carriage. So we are wondering if that is why it will not move. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 5, 2017 Should look like this one, if it is damaged and on a new machine contact support monday when they reopen http://www.uscutter.com/US-Cutter-MH-Pinch-Roller Share this post Link to post Share on other sites
Shellylue 0 Posted February 5, 2017 Yep... Looks like that one. It has a big crack on it at the top U shaped part. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 5, 2017 That would be bad, Share this post Link to post Share on other sites
