mschwartz94

SG 800 color problems

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So ive had the SG800 for over a yr now with no problems.  For some reason the red ink started to transfer as pink. When it prints on the transfer paper it looks red but after pressed it looks pink. Im using same blanks, programs, and transfer paper as before.  Any ideas or thoughts?

-printing aluminum sign blanks

-color settings all the same

-ink isn't expired or even close to being expired

-heat press settings and times the same

-ive tried messing with times/heats and shades of red, but results all end up pink

-no noticeable problems with any other colors

 

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does your nozzle check show any problems?   sawgrass ink I take it so you might call them directly and discuss the problem 

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5 minutes ago, mschwartz94 said:

nozzle check seams fine.  I think calling sawgrass support is the way to go.

 

thanks

 

that is why they get the big money for printers and ink - and from my experience have had great support

 

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just an update on this in case anyone else runs into the same thing......

 

it turned out to be a defective yellow ink cartridge (who woulda thunk).  just replaced it and everything is back to normal.

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