fireman42 0 Posted December 10, 2016 So I had my pen in place and drew out my design on paper sent it to cutter with USB connection. double checked my sizes then set up sc cutter with blade and media vinyl went to send it to cutter and nothing. tried a few times no connection, USB seems to be lose on cutter inside connection. so plugged in the serial to USB cable an still nothing. does that mean I need to buy the new board. took end cap off an visually everything looks fine ribbon cable is secure. any ideas. thanks. ps I am using sure cuts a lot n cables were cables you can buy from uscutter an program is set up for my sc cutter Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted December 10, 2016 not all serial to USB are the same - most require separate drivers for the chipset in the adapter cable - did you install those? the one brand that is known to work great is the triplite keyspan adapter - but if you have board issues than that won't help either. 1 Share this post Link to post Share on other sites
slice&dice 2,450 Posted December 10, 2016 You got the pen to work (plotting properly) -- but when switching to a blade, it didn't? Of course, you should first check your Com settings in WINDOWS Device Manager. Then, try another software to verify it's hardware-related. http://www113.zippyshare.com/d/n1VhEbQn/329121/signblazer_setup.exe Share this post Link to post Share on other sites
fireman42 0 Posted December 10, 2016 2 hours ago, fireman42 said: So I had my pen in place and drew out my design on paper sent it to cutter with USB connection. double checked my sizes then set up sc cutter with blade and media vinyl went to send it to cutter and nothing. tried a few times no connection, USB seems to be lose on cutter inside connection. so plugged in the serial to USB cable an still nothing. does that mean I need to buy the new board. took end cap off an visually everything looks fine ribbon cable is secure. any ideas. thanks I have heard an read that the sc model connection board is very touchy an seems like a lot of ppl have this issue. my machine is only 3 years old. I do disconnected the cable every time which I can see it wearing out but I don't know how to test it if it's getting power or if I can even test it with a multimeter Share this post Link to post Share on other sites
signyouup 178 Posted December 10, 2016 Does the SC require a null modem cable? Share this post Link to post Share on other sites
fireman42 0 Posted December 10, 2016 It came with a null cable but I've never used it. it worked fine with both cables usb or serial to USB. oh and everything works on the cutter just fine. it just won't talk to my computer when I send it. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted December 10, 2016 just for grins did you happen to go to usc support area and redownload the drivers and reload them - just to rule that out Share this post Link to post Share on other sites
fireman42 0 Posted December 11, 2016 No I forgot all about that. I will try that as well. would it be a driver update if one min it was fine and next min nothing? but I will try it still thanks. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted December 11, 2016 not an update but we do see several times a year where someones driver will get corrupted and reinstalling helps - just another thing to rule out before calling support monday - one less thing you have to do while on the phone with them Share this post Link to post Share on other sites