livinloudgraphics 39 Posted November 30, 2016 when i go to do alot of decals at one time and hit send the production manager sends it but when it gets half way it freezes and the cutter says waiting on the screen what could this be software flexi pro 10 computer hp pavilion mx75 Share this post Link to post Share on other sites
Jburns 239 Posted November 30, 2016 that machine has a tiny memory. Are you using a Serial to USB connection, ( see threads containing keyspan adaptor) or a serial port on your computer? this would "regulate" the flow of the file. Share this post Link to post Share on other sites
livinloudgraphics 39 Posted November 30, 2016 its a usb to a square plug (cant remember the name came with the cutter itself and i also have a serial port but also have a serial port also cant seem to troubleshoot to get it to hook up. Also the keyspan does it actually work? i heard some bad news on those and didnt want to spend to money and it not work Share this post Link to post Share on other sites
livinloudgraphics 39 Posted November 30, 2016 also when i go to setup up it has ct 630 dmpl and ct630 what is best Share this post Link to post Share on other sites
darcshadow 1,626 Posted December 1, 2016 If you have a serial port on your computer no need for a keyspan. Keyspan is just a way to convert USB to serial. Share this post Link to post Share on other sites
livinloudgraphics 39 Posted December 2, 2016 12 hours ago, darcshadow said: If you have a serial port on your computer no need for a keyspan. Keyspan is just a way to convert USB to serial. how does one hook up the serial port i can not find it in the setup Share this post Link to post Share on other sites
Jburns 239 Posted December 2, 2016 Do you see the connection - next to the USB plug on the cutter- It has 9 pins - match that one to your port on the computer - note may require original PCUT cable. Share this post Link to post Share on other sites
mb20music 760 Posted December 2, 2016 28 minutes ago, Jburns said: Do you see the connection - next to the USB plug on the cutter- It has 9 pins - match that one to your port on the computer - note may require original PCUT cable. I believe any NULL MODEM serial cable would work... Share this post Link to post Share on other sites
Jburns 239 Posted December 2, 2016 17 minutes ago, mb20music said: I believe any NULL MODEM serial cable would work... Yep! Share this post Link to post Share on other sites
livinloudgraphics 39 Posted December 4, 2016 yes i have both cables and have them hooked to the computer but my computer has them listed as com 1-4 then file what would the serial port be? thanks Share this post Link to post Share on other sites
Jburns 239 Posted December 4, 2016 Serial ports are almost always COM 1 - Open your device manager, and look at the port drop down menu to verify. Share this post Link to post Share on other sites
darcshadow 1,626 Posted December 5, 2016 On 12/3/2016 at 8:59 PM, livinloudgraphics said: yes i have both cables and have them hooked to the computer but my computer has them listed as com 1-4 then file what would the serial port be? thanks You don't want both USB and Serial connected at the same time, just one, ideally the serial. Share this post Link to post Share on other sites
livinloudgraphics 39 Posted December 5, 2016 2 hours ago, darcshadow said: You don't want both USB and Serial connected at the same time, just one, ideally the serial. yes i didnt but i didnt know the port name and kept trying and trying Share this post Link to post Share on other sites
