Helene Beck

job says "holding"

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check in production manager and make sure the right plotter and port are selected as active as I see from past post you was using flexi

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2 hours ago, Dakotagrafx said:

check in production manager and make sure the right plotter and port are selected as active as I see from past post you was using flexi

ok in job properties?  Or in set up

 

 

 

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after re reading think I need to back up, if using a usb cord try swapping that out - if I read your first post correctly it will cut part of the image and then stop - correct?

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yes it dose that sometimes too. I have tried switching to other port & that has been the problem but shldnt the program recognize and keep the same port open to run cut or dose it change on its own... But the issue Im having now is it wont even send the job to my cutter it says holding in product manager

 

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I thought you ment switch it to other port.. I have not gotten a new usb cable ... is it a cord I can buy from best buy or somewhere like that or do I need to get it from USCUTTER... sorry it took so long to respond I appreciate all your help

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