Leway 0 Posted August 9, 2016 I was working with my graphtec ce5000-60 and had to reload my media, when i off and on the plotter i got a flash nv error. Can one help guide me on what to do? Thanks in advance for your kind response. Share this post Link to post Share on other sites
mb20music 760 Posted August 9, 2016 Did you try to do a factory reset? Turn machine power off Hold UP button while turning power back on Share this post Link to post Share on other sites
Leway 0 Posted August 10, 2016 I tried but the flash nv error keeps popping up. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted August 10, 2016 not good - do they have a graphtec in nigeria you can contact? Share this post Link to post Share on other sites
Leway 0 Posted August 10, 2016 16 hours ago, Dakotagrafx said: not good - do they have a graphtec in nigeria you can contact? They are not competent and when u say not good how bad is it. I need urgent help. Share this post Link to post Share on other sites
mb20music 760 Posted August 10, 2016 16 hours ago, Dakotagrafx said: not good - do they have a graphtec in nigeria you can contact? 35 minutes ago, Leway said: They are not competent and when u say not good how bad is it. I need urgent help. Well, from what I have heard, if you are unable to get your machine going again after doing the "factory reset" it most likely means you need to replace the main board. But, you could try downloading and reinstalling the firmware... http://www.graphtecamerica.com/graphtec-america-support-downloads-cutting-plotters-discontinued-legacy-cutting-plotters-ce5000-60-120 1 Share this post Link to post Share on other sites