bigtim6656

laptop saying usb device not reconized

Recommended Posts

I did some searches on my issue but atleas no help. I have an hp laptop running windows 10 with my uscutter sc seris cutter hooked up via a usa cable. I have been cutting vinyl for the last week and a half with no issue. Then about three days ago I started having to unplug and replug my cutter in to get it to do a test cut or cut. Hour later it popped up said windows does not recognized the usb device device malfunctioned. I unplugged it shut my latop down and the cutter and restarted both. It worked fine up until today with me just have to unplug and replug it a few times. Now everytime I plug it in it says the same thing and will not work.  Can anyone help me, got some things i need to cut and tech support is off till tuesday. 

Share this post


Link to post
Share on other sites

First off, best to plug your cutter cable in while computer is turned off, Then start everything..  Now make sure everything matches in your  computer device manager and your cutter software, which you do not state what your using. 

Share this post


Link to post
Share on other sites

im unsure what you mean but im using the vinyle master i got with it and the sc 50inch as far as ik everything matches up  my mom installed everything then i got voted to do the vinyl end of our business. so Iv been kinda playing with it and doing some stuff iv wanted and some signs we need before taking on work. that way if I mess up I can either accept it how it looks or start over. no need for anger customers.

 

Ill try restarting again plug it in while off and go from there. Should I have the cutter on while starting up my laptop im assuming  

Share this post


Link to post
Share on other sites

I only have a demo of Vinyl Master, but when you go into your cutter set up, Wizard, SELECT HOW YOUR DEVICE IS CONNECTED,  What do you have selected from the drop down box?   It says the RECOMMENDED way...   is AUTOMATICALLY DETECT.   

Share this post


Link to post
Share on other sites

sometimes you have to delete your usb driver and re install as well. especially with windows 10 having a lot of glitches with certain programs ,cutters, and software etc..

  • Like 1

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now